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Alerts and notifications widgetA new widget sits at the top of the Straddle Dashboard and surfaces what needs your attention. Two tabs separate action-required Alerts from informational Notifications, and every row deep-links to the page where you can investigate or resolve. See the dashboard walkthrough for the full event catalog and what each tab looks like in practice.
[email protected]) on any account, and Straddle delivers email notifications there for charge failures, items under review, blocked paykeys, and completed charges, payouts, and funding events. No webhook handler required. Refund a successfully paid charge directly from the dashboard or API. Refunds return funds to the customer’s original bank account and link back to the source charge via 
related_payments for clean reconciliation. Partial and full refunds are both supported; one refund per charge. See the step-by-step dashboard walkthrough. Get account settings via APIProgrammatically retrieve the settings for any account using the new GET /v1/account_settings/{account_id} endpoint. Pull configuration details directly into your own tools and dashboards without manual lookups. Resubmit endpoints in the API referenceDedicated API reference pages are now live for resubmitting charges and payouts, making it easier to integrate retry logic for failed, reversed, or cancelled payments while preserving the original bank and payment details.
Self-Service Capabilities and Limit ManagementAccount holders can now view, configure, and request changes to their payment capabilities and transaction limits directly from the dashboard or via API request, no support ticket required.
max_amount, daily_amount, monthly_amount, and monthly_count. Submitted requests enter a compliance review workflow, and you’ll be notified once a decision is made. Enable New CapabilitiesRequest activation of additional payment types, customer types, and consent types from the same capabilities tab. You can also configure signed agreement settings to require formal contracts for high-value transactions. API SupportUse the POST /v1/accounts/capability_requests endpoint to programmatically request capability changes. Funding Event CSV ExportYou can now export a full breakdown of any funding event directly from the dashboard. Request a CSV from the funding event details page and receive an itemized report in your inbox. Unified LoginAccess all your organizations with a single login. Seamlessly switch between them to streamline your payment operations without the hassle of managing multiple credentials.
User Invites for PlatformsPlatform admins can now invite users to organizations directly, no support ticket required. Just head to the Accounts tab, select an account, and send an invite from the Users tab.
Introducing Straddle LedgerMeet the Straddle Ledger: a centralized, double-entry system built for modern finance. Get real-time visibility into every charge, payout, return, and exception with faster fund access, same-day payout capabilities, and clearer bank statements. Every state change, tracked. Every dollar, accounted for. Faster LiquidityThe Straddle Ledger uses the earliest processing windows to speed up funding timelines. If using same-day ACH windows, charges post to the customer’s account the same day which speeds up your funding by a day. Efficient PayoutsPayouts now qualify for same-day funding when submitted by the first same-day ACH window. To take advantage of this, ensure your account is enabled for ‘immediate’ funding or contact [email protected] to request this capability. Clearer Bank StatementsPayment descriptions now appear on bank statements with up to 80 characters of detail helping customers recognize charges at a glance. Real-Time Funding VisibilityKnow the moment your money moves. Funding event webhooks fire as soon as status changes and you see updates immediately in the dashboard. Under the HoodThe Straddle Ledger is built for zero double-spends, always-correct balances, and real-time balance limits enforced at the ledger level. It’s multi-cloud with self-healing failover, 6 replicas for consensus, and an immutable audit trail baked in from day one. What’s NextThis architecture is the foundation for stored value wallets, multi-currency (including crypto), infinite accounts, and direct-to-rail payments. This is just the beginning. Recover Blocked Paykeys InstantlyWhen a paykey is blocked (e.g. R29), your customer can’t pay or get paid until it’s fixed. Unblock in the dashboard once they’ve updated their bank settings so they can use the paykey again quickly. Note that you can only unblock a paykey once.View blocked paykeys in the Overview tab or manage them directly from the specific Customer page.